Support

Allofus · We're a small team and read every message.

Common questions

How do I add my family?

Open the drawer → Invites. Admins can create an invite link for another adult, or a tap-in code + passcode for a child, and share it however you like.

How does my child join?

A child joins on their own device with the tap-in code and passcode a parent creates — no email and no Apple ID required. Parents choose which sections each child can see.

I can't sign in, or I forgot a PIN.

Make sure you're using the same email or Apple/Google account you signed up with. An admin can reset a child's tap-in passcode from Invites. If you're still stuck, email us.

How do I turn notifications on or off?

In the app: Profile → Settings → Notifications. You can also manage them in iOS Settings → Notifications → Allofus.

How do I get Allofus on my Apple Watch?

Open the Watch app on your iPhone, scroll to Available Apps, and tap Install next to Allofus. Then add a complication from a watch face (long-press → Edit).

How do I delete my account or data?

In the app: Profile → Settings → Delete account. Your sign-in is permanently removed and you're taken out of the family; if you're the last member, the whole family space and its content are deleted. You can also email us to request deletion. See our Privacy Policy for details.

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